Quality- and Environmental Policy
DYNAMIC Systems has self-imposed highest quality as its standard. Therefore the definition of quality is the global approach and covers the following areas:
- Adherence of the defined and assumed requirements, expectations and needs of customers according functionality, aethetics, costs, appointments
- Achieving of a marked-based cost-performance ratio
- Guarantee of the legal instructions and the responsible norms of the industrial union
- Our responsibility towards environemnt and the society
- Quality is not only limited by the final product. Quality applies to:
- Products and services for the customer along the whole life cycle (planing, development, realisation, usage, removal
- all business processes
- working- and environmental conditions
- Quality is definied by the particular application and how good the the features of a product or a service are
- Quality is not a fixed or permanent size, it is always defined newly by the view of the customer
The main elements of our quality- and environmental policy
- The customer is in focus of our activities and shapes our thinking and acting
- Due to our experience and our complete knowledge we constantly work on practice-oriented, fast and flexible applicable proposed solutions for the increase of customer benefit and th ensure our economical success and therefore jobs
- Qualified and motivated employees are our most important success factor
- Simple, effective and efficient process flow and the search of constant improvement are the important basis to react fast and flexible on market changes
- Consequent and continuous quality control in individual responsibility as constant quality assurance measure to avoid/ reduce errors
- An objective and constructive dealing with complaints and errors is a key process to use the chance, to improve the relationship with customers and / or internal between the single specialist teams and to enable a learning process for the complete company
- A trusting and close partnership with suppliers ensures the needed delivery reliability and flexibility
- Quality-, environmental- and safety-aware guidance and employee orientation is obligation of all executives in the company
- Reducing of all relevant environmental impacts
- Minimization or elimination of hazardous substances whereever it is possible
- Minimization of raw material or power consumption as well as emissions
- Avoidance or minimization of waste
For further questions our quality manager Mr. Miller is pleased to answer your questions via mail miller@dynamic-systems.de